Booking cancellation policy

l'am located East London , near to Canning town station and Custom house staiton

London E13 

 

Deposit

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A non-refundable £15 deposit is required to secure your appointment. The remaining balance can be paid in cash or by card

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GelX Infill Policy

I offer GelX infills on sets done by me or by other nail technicians, as long as the nails are in good condition and the set is less than 3 weeks old.
If you’d like to change the shape, please book a full set instead.
Broken nail repairs are +£2 per nail.

 

Rescheduling / Cancellations

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If you wish to reschedule or cancel your appointment, please send me a message on Instagram at least 48 hours before your booking.
 

Lateness

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Please plan your journey in advance to ensure you arrive on time.
A 10-minute grace period is allowed.

After 10 minutes, a £10 fee will apply.

After 15 minutes, the appointment will be cancelled.

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Important Information​

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Please arrive at your appointment with clean, bare nails, free from polish, unless you have booked a removal. If not, feel free to send me a message on Instagram to let me know in advance.​

I do work over other nail technicians’ work.​

 

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